Metrics Glossary
Your complete reference for understanding every Google Ads metric in PerfoAds. Each entry includes definition, calculation formula, what it means, and how to interpret it.
How to Use This Glossary
Alphabetical listing: Metrics organized A-Z for easy reference
Each entry includes:
- Definition (what it measures)
- Formula (how it's calculated)
- Why it matters
- Good/bad benchmarks
- Where to find it in PerfoAds
Quick find: Use Ctrl+F (Windows) or Cmd+F (Mac) to search
A
Average Cost
Definition: Average amount spent per interaction (click, view, engagement)
Formula: Total Cost ÷ Total Interactions
Example:
Cost: $1,000
Clicks: 200
Average Cost: $1,000 ÷ 200 = $5.00
Why it matters: Shows efficiency of spend across all interactions
Benchmark: Varies by industry, compare to historical average
Where: Campaign tab, Ad Group tab
Average CPC (Cost Per Click)
Definition: Average amount you pay each time someone clicks your ad
Formula: Total Cost ÷ Total Clicks
Example:
Cost: $500
Clicks: 100
Average CPC: $500 ÷ 100 = $5.00
Why it matters:
- Core efficiency metric
- Lower CPC = more clicks for same budget
- Affected by Quality Score and competition
Good benchmark:
- Search ads: $1-$2 (low competition)
- Search ads: $5-$50 (high competition industries like legal, insurance)
- Display ads: $0.50-$2
Where: Overview tab, Campaign tab, Keyword tab
Average CPM (Cost Per Thousand Impressions)
Definition: Average cost to show your ad 1,000 times
Formula: (Total Cost ÷ Impressions) × 1,000
Example:
Cost: $100
Impressions: 50,000
CPM: ($100 ÷ 50,000) × 1,000 = $2.00
Why it matters:
- Primary metric for Display and Video campaigns
- Measures cost of brand awareness
Good benchmark:
- Display Network: $1-$5
- YouTube: $3-$10
- Premium placements: $10-$30
Where: Campaign tab (Display/Video campaigns only)
Average CPV (Cost Per View)
Definition: Average cost each time someone views your video ad
Formula: Total Cost ÷ Total Views
Example:
Cost: $200
Views: 1,000
CPV: $200 ÷ 1,000 = $0.20
Why it matters: Measures efficiency of video advertising
Good benchmark:
- YouTube TrueView: $0.10-$0.30
- YouTube bumper ads: $3-$10 (CPM)
Where: Campaign tab (Video campaigns only)
B
Budget
Definition: Daily or campaign-level spending limit
Types:
- Daily budget: Maximum to spend per day
- Campaign total budget: Maximum for entire campaign
Why it matters: Controls spend and prevents overages
Where: Campaign tab, Budget tracking widget
C
Clicks
Definition: Number of times users clicked your ad
Formula: Direct count from Google Ads
Why it matters:
- Measures ad engagement
- Generates website traffic
- Used in CTR and CPC calculations
What's counted:
- Text ad clicks
- Image ad clicks
- Extension clicks (sitelinks, call buttons)
Where: Overview tab (protected metric), all data tables
Conversions
Definition: Actions users take that you've defined as valuable (purchases, sign-ups, calls)
Formula: Count of completed conversion actions
Types:
- Purchases
- Form submissions
- Phone calls
- App installs
- Newsletter sign-ups
Why it matters: Measures business outcomes, not just traffic
Conversion window: Default is 30 days (user can convert up to 30 days after click)
Where: Overview tab (protected metric), Conversion breakdown table
Conversion Rate
Definition: Percentage of clicks that result in conversions
Formula: (Conversions ÷ Clicks) × 100%
Example:
Conversions: 50
Clicks: 1,000
Conversion Rate: (50 ÷ 1,000) × 100% = 5%
Why it matters:
- Key performance indicator
- Shows landing page effectiveness
- Affects ROI calculations
Good benchmark:
- E-commerce: 2-3%
- B2B/Lead gen: 5-10%
- High-ticket services: 1-2%
Where: Overview tab, Campaign tab, Keyword tab
Conversion Value
Definition: Total monetary value of all conversions
Formula: Sum of all conversion values
Example:
Sale 1: $100
Sale 2: $50
Sale 3: $200
Conversion Value: $350
Why it matters: Shows revenue generated from ads
Where: Conversion breakdown table
Cost
Definition: Total amount spent on ads
Formula: Sum of all costs in date range
Why it matters:
- Budget tracking
- ROI calculations
- Efficiency analysis
Where: Overview tab (protected metric), Budget tracking, all tables
Cost Per Conversion
Definition: Average cost to generate one conversion
Formula: Total Cost ÷ Conversions
Example:
Cost: $1,000
Conversions: 20
Cost Per Conversion: $1,000 ÷ 20 = $50
Why it matters:
- Profitability metric
- Compare to customer lifetime value
- Lower is better (usually)
Good benchmark: Should be <30% of customer lifetime value
Where: Overview tab, Campaign tab, Keyword tab
CTR (Click-Through Rate)
Definition: Percentage of impressions that resulted in clicks
Formula: (Clicks ÷ Impressions) × 100%
Example:
Clicks: 100
Impressions: 10,000
CTR: (100 ÷ 10,000) × 100% = 1%
Why it matters:
- Measures ad relevance and appeal
- Higher CTR = better Quality Score
- Affects ad position
Good benchmark:
- Search ads: 2-5% (good), 5-10% (excellent)
- Display ads: 0.5-1%
- Shopping ads: 0.5-1.5%
Where: Overview tab, all data tables
E
Engagement Rate
Definition: Percentage of impressions that resulted in engagement (clicks, likes, shares, comments)
Formula: (Engagements ÷ Impressions) × 100%
Example:
Engagements: 500
Impressions: 50,000
Engagement Rate: (500 ÷ 50,000) × 100% = 1%
Why it matters: Measures user interaction beyond clicks
Where: Campaign tab (Display/Video campaigns)
Engagements
Definition: Total user interactions with your ad
Includes:
- Clicks
- Video views
- Social interactions (likes, shares)
- App engagement (installs, in-app actions)
Where: Campaign tab (Video/App campaigns)
I
Impressions
Definition: Number of times your ad was shown
Formula: Direct count from Google Ads
Why it matters:
- Measures reach
- Used in CTR, CPM calculations
- Brand awareness indicator
What's counted:
- Ad appears on search results
- Ad appears on website (Display)
- Video ad impression (usually 2+ seconds)
Where: Overview tab (protected metric), all data tables
Impression Share (IS)
Definition: Percentage of times your ad showed vs. total eligible opportunities
Formula: (Impressions ÷ Total Eligible Impressions) × 100%
Example:
Your Impressions: 10,000
Total Eligible: 50,000
Impression Share: (10,000 ÷ 50,000) × 100% = 20%
Why it matters:
- Shows lost opportunity
- 100% = you're showing for every search
- <50% = missing many opportunities
Types:
- Search IS: Search Network impression share
- Display IS: Display Network impression share
- Shopping IS: Shopping ads impression share
Where: Campaign tab
Impression Share Lost (Budget)
Definition: Percentage of impressions lost due to budget constraints
Formula: Calculated by Google Ads based on budget pacing
Example: 15%
means you'd get 15% more impressions with higher budget
Why it matters: Identifies if budget is limiting reach
Action: Increase budget if this is high (>20%)
Where: Campaign tab
Impression Share Lost (Rank)
Definition: Percentage of impressions lost due to low ad rank
Formula: Calculated by Google Ads based on Quality Score and bids
Example: 25%
means you'd get 25% more impressions with better rank
Why it matters: Identifies if bids/quality need improvement
Action:
- Improve Quality Score
- Increase bids
- Optimize ads and landing pages
Where: Campaign tab
Interactions
Definition: Main action counted by your bidding strategy
Varies by campaign type:
- Search: Clicks
- Video: Views
- Shopping: Clicks
- App: Installs
Why it matters: Universal metric across campaign types
Where: Campaign tab
Interaction Rate
Definition: Percentage of impressions that resulted in interaction
Formula: (Interactions ÷ Impressions) × 100%
Why it matters: Similar to CTR but works across all campaign types
Where: Campaign tab
Q
Quality Score
Definition: Google's rating (1-10) of your keyword's quality and relevance
Components:
- Expected CTR: Likelihood users click your ad
- Ad Relevance: How well ad matches search intent
- Landing Page Experience: Quality and relevance of landing page
Scale:
- 1-3: Poor (needs immediate improvement)
- 4-6: Average
- 7-8: Good
- 9-10: Excellent
Why it matters:
- Affects Ad Rank
- Affects CPC (higher QS = lower CPC)
- Affects impression share
Example impact:
Keyword A: QS 10, CPC $2.00
Keyword B: QS 5, CPC $4.00 (same bid, worse QS = 2x higher CPC)
Where: Keyword tab
R
ROAS (Return on Ad Spend)
Definition: Revenue generated for every dollar spent on ads
Formula: Conversion Value ÷ Cost
Example:
Conversion Value: $5,000
Cost: $1,000
ROAS: $5,000 ÷ $1,000 = 5.0 (or 500%)
Interpretation:
- ROAS of 5.0 = $5 revenue for every $1 spent
- ROAS > 1 = profitable
- ROAS < 1 = losing money
Good benchmark:
- E-commerce: 4-6
- Lead gen: 3-5
- SaaS: 3-5
Where: Calculated from Conversion Value and Cost
S
Search Impression Share
Definition: Percentage of impressions on Search Network vs. eligible opportunities
Formula: (Search Impressions ÷ Total Eligible Search Impressions) × 100%
Why it matters: Shows if you're dominating search results
Goal: 80%+ for branded terms, 50%+ for competitive terms
Where: Campaign tab (Search campaigns only)
T
Top Impression Share
Definition: Percentage of impressions where ad appeared in top positions (above organic results)
Formula: (Top Impressions ÷ Total Impressions) × 100%
Why it matters: Top positions get most clicks
Good benchmark: 70%+ for important keywords
Where: Campaign tab
V
Value Per Click
Definition: Average conversion value generated per click
Formula: Conversion Value ÷ Clicks
Example:
Conversion Value: $5,000
Clicks: 1,000
Value Per Click: $5,000 ÷ 1,000 = $5.00
Why it matters: Shows profitability per click
Where: Calculated from Conversion Value and Clicks
Value Per Conversion
Definition: Average value of each conversion
Formula: Conversion Value ÷ Conversions
Example:
Conversion Value: $5,000
Conversions: 100
Value Per Conversion: $5,000 ÷ 100 = $50
Why it matters: Average order value or lead value
Where: Conversion breakdown table
Video View Rate
Definition: Percentage of video ad impressions that resulted in views
Formula: (Video Views ÷ Video Impressions) × 100%
Example:
Views: 1,000
Impressions: 10,000
View Rate: (1,000 ÷ 10,000) × 100% = 10%
Good benchmark: 15-30% is healthy
Where: Campaign tab (Video campaigns only)
Views
Definition: Number of times your video ad was viewed
What counts as a view:
- TrueView: 30 seconds or full video (if shorter)
- Bumper ads: Full 6-second view
Where: Campaign tab (Video campaigns only)
Protected Metrics
These four metrics cannot be removed from the Overview tab:
1. Clicks: Core traffic metric 2. Cost: Essential for budget tracking 3. Impressions: Reach measurement 4. Conversions: Business outcome
Why protected: Foundation metrics for all analysis
Metric Categories
Volume Metrics
Track amounts and counts:
- Clicks
- Impressions
- Conversions
- Views
Rate Metrics
Show percentages and efficiency:
- CTR
- Conversion Rate
- Engagement Rate
- View Rate
Cost Metrics
Measure spend and efficiency:
- Cost
- CPC
- CPM
- CPV
- Cost Per Conversion
Value Metrics
Show revenue and return:
- Conversion Value
- ROAS
- Value Per Click
- Value Per Conversion
Quality Metrics
Assess ad quality:
- Quality Score
- Impression Share
- Top Impression Share
How Metrics Are Calculated
Aggregation Methods
Sum (add all values):
- Clicks
- Impressions
- Cost
- Conversions
Average (weighted by impressions):
- CTR
- CPC
- Conversion Rate
Example:
Campaign A: 100 clicks, 10,000 impressions, CTR 1%
Campaign B: 50 clicks, 5,000 impressions, CTR 1%
Combined CTR:
(150 clicks ÷ 15,000 impressions) × 100% = 1%
NOT (1% + 1%) ÷ 2 = 1% (this would be wrong for different impression counts)
Date Range Impact
Important: Metrics change based on selected date range
Example:
Last 7 days:
- Clicks: 100
- CTR: 2%
Last 30 days:
- Clicks: 500
- CTR: 2.5%
Why different: Performance fluctuates over time
Best practice: Compare same time periods (week-over-week, month-over-month)
Currency Handling
All cost metrics in account currency:
- Set in Google Ads account settings
- Cannot be changed in PerfoAds
- Common: USD, EUR, GBP, CAD, AUD
Conversion:
- If you need different currency, convert externally
- Use consistent exchange rate for period
- Document exchange rate used
Missing or N/A Metrics
Why metrics show "N/A":
Quality Score: Not available for:
- New keywords (<1,000 impressions)
- Paused keywords
- Display campaigns
Impression Share: Not available for:
- Very low volume campaigns
- Brand new campaigns
- Some campaign types
Video metrics: Only for Video campaigns
This is normal - Google Ads doesn't provide all metrics for all scenarios
Tips for Using Metrics
Focus on What Matters
For e-commerce:
- ROAS (primary)
- Conversion Rate
- Cost Per Conversion
- CTR
For lead generation:
- Cost Per Conversion
- Conversion Rate
- Quality Score
- CTR
For brand awareness:
- Impressions
- Impression Share
- CPM
- Engagement Rate
Compare Metrics Together
Example analysis:
High CTR + Low Conversion Rate =
→ Ad is attractive but landing page is weak
→ Fix: Improve landing page
Low CTR + High Cost =
→ Ad not relevant, paying too much
→ Fix: Improve ad copy, lower bids
High Impression Share Lost (Budget) + Good ROAS =
→ Profitable but budget-limited
→ Fix: Increase budget
Set Up Conversion Tracking
Without conversions:
- Can only optimize for clicks
- Don't know if ads drive business results
- Missing most important metrics
With conversions:
- Optimize for revenue
- Calculate ROAS
- Make data-driven decisions
Action: Set up conversion tracking ASAP
Common Questions
Q: Why is my CTR higher in PerfoAds than Google Ads? A: Check the date range - they should match. If ranges match and still different, wait 24 hours for data to sync.
Q: Can I create custom metrics? A: Not currently. You can export data and calculate custom metrics in Excel.
Q: Why is my Cost Per Conversion $0? A: You have conversions but haven't assigned values to them in Google Ads. This is normal for lead generation.
Q: What's the difference between Conversions and Conversion Value? A: Conversions is the count. Conversion Value is the total monetary value. If you sell products, this is revenue.
Q: Why don't I see video metrics? A: You need Video campaigns. Video metrics don't apply to Search or Shopping campaigns.
Q: Can I see metrics by device (mobile, desktop, tablet)? A: Not directly in PerfoAds UI yet. Export campaign data and analyze in Google Ads.
Next Steps
Use metrics effectively with these guides:
- Client Details Page - Customize which metrics you see
- Performance Charts - Visualize metric trends
- Understanding Dashboard - Metric cards and overview
Want to customize displayed metrics? Go to Client Details → Overview → Customize Metrics
Need to understand a specific metric? Use Ctrl+F to search this glossary
Last Updated: October 4, 2025